How do I edit closed issues?
Symptoms
The Edit button is not available for closed issues as they cannot be edited by default.
Resolution
Closed issues can be edited if a JIRA administrator makes the following changes:
- Browse to the Workflow being used by the issue.
- Click Edit.
- In Diagram Mode, click on the "Closed" ("Done", "Resolved", or whatever status is keeping you from editing the issue) status and click on the Properties which appear in the popup window on the right.
- Delete the jira.issue.editable Property Key to allow issues in this status to be edited.
- Make sure to Publish draft on the workflow so the change is applied.
We advise against editing the Default workflow. You should create a copy of the workflow instead and then assign it to the relevant projects and/or workflow schemes.
This will allow anyone with Edit Issue Permissions the ability to Edit Closed Issues in your Project(s)
Last modified on Apr 4, 2022
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