Removing a site-admin or organization admin
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
You may need to remove or revoke the access of a former employee who was a site administrator (site admin) or organization administrator (org admin).
If you are an org admin, and want to remove a user who has both Org admin and Site admin permissions, the following message is displayed and their privileges cannot be modified.
In order to be able to remove or deactivate a user who is both an org and a site admin, you’ll need to remove their org admin permissions first.
To remove a user’s org admin permissions:
Log in to admin.atlassian.com and select your organization.
From your organization, select Settings > Administrators.
Find the user in the list and select Remove.
Next, remove the user’s site admin permissions:
Go to your instance User Management (http://<instance>.atlassian.net/admin/users)
In the left menu, click Groups and locate the site-admins group
Find the user in the list and click Remove
To remove a user from your site:
Go to User management of your instance (http://<instance>.atlassian.net/admin/users)
Find the user in the list and go to their user details page.
Select the 3 dot icon at the top and select Remove.