Non admin users are unable to use Label or Space Category filters in Quick Search

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Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.

Summary

When user is attempting to use Label or Space filter in Quick Search, typing in known labels or categories will return no results. 

When attempting to use filters logged in as confluence-administrators user will continue to work

Diagnosis

The issue maybe caused by Space Privacy - Extranet for Confluence app, check if you have it installed.

Cause

If you have  Space Privacy - Extranet for Confluence installed, it appears that Visibility setting of "Members can see each other and any user group..." will break Label and Space category filter options.

Solution

Go to  > General ConfigurationSPACE PRIVACY Configuration > Visibility and change first setting back to Recommended "Members can see all users and groups without restrictions":


Last modified on Sep 10, 2021

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