To access issue collectors belonging to a specific project:

1. In the upper-right corner of the screen, select Administration  > Projects.
2. Select a project's name to oepn it.
3. In the sidebar, select the Issue collectors tab. The Issue collectors page is displayed, listing any issue collectors that have already been set up in your project: 
   
4. Select the name of an issue collector to access detailed information about it — in particular, its recent activity and details on how to embed the issue collector into your web site.

Add an issue collector

1. In the upper-right corner of the screen, select Administration  > Projects.
2. In the sidebar, select the Issue collectors tab. The Issue collectors page is displayed, listing any issue collectors that have already been set up in your project.
3. Select the Add issue collector button to open the Add issue collector page.

4. In the top section of the Add issue collector page, specify the following:

   Name	Specify the name of the issue collector, as you want it to appear throughout the Jira user interface.
   Description	Specify a description for the issue collector. This description will appear adjacent to the name of your issue collector, throughout the Jira user interface.
   Issue type	Select the type of issue that you want created in Jira when visitors to your web site submit your issue collector's Jira feedback form.
   Issue reporter	Specify the username that will be the default reporter of Jira issues created when visitors to your web site submit your issue collector's Jira feedback form.
   Match reporter?	Select either of the following: Always use Issue Reporter — select this option to ensure that the default issue reporter you specify above will always be the reporter of issues created by submission of the Jira feedback form on your web site. Attempt to match submitter email address — select this option if you want the reporter of an issue created by submission of the Jira feedback form on your web site to be a Jira user whose email address matches the email address specified in the email field of the Jira feedback form. If the Jira user does not have the Create issues project permission in your Jira project, the default issue reporter you specify above will be used as the issue's reporter.
   Collect browser info	Select this option to collect meta-information about your browser's statistics, which will be incorporated into issues created by submission of the Jira feedback form on your web site.

5. In the middle section of the Add issue collector page (entitled "Trigger"), specify the following:

   Trigger text	Specify a short, brief phrase that will appear on the trigger tab on your web site.
   Trigger style	Choose the style in which the trigger tab will appear on your web site. "Custom" will not display a trigger, but will add additional javascript to the generated script, so you can create a custom trigger on your web page.

6. In the lower section of the Add Issue Collector page (entitled 'Issue Collector Form'), specify the following:

   Template

   Choose from the options provided. Typically, your choice would reflect the type of issue being created (i.e. chosen above). You can choose: A predefined template for your Jira feedback form — either 'Got Feedback?' or 'Raise a Bug'. Custom to create a custom Jira feedback form, which allows you to specify your own wording on the dialog box, as well as add or remove other fields on the form, and change their positions on the form.  Please note that if a field is required for the chosen issue type but that field has: No specified a default value, the field will automatically appear on the form. This field's position can be changed on the form, although it cannot be removed. A default value but the field is not added to the form, then the field's default value is used when an issue is created via the issue collector. Not all fields of types of fields can be added to the form, since some fields cannot be displayed to anonymous users. The fields types that can be displayed are: Standard Fields: Summary, Description, Components, AffectsVersion, Environment, Priority, Attachment Custom Field Types: Date Time, Radio Buttons, Multi-Checkbox, Multi-Select, Number, Select List, URL field, Version Picker, Cascading Select, Project Picker, Single Version Picker, Text Field, Free Text Field

   Message

   Type a message, which appears in the blue 'information' panel along the top of the dialog box.

7. Select the Submit button to save your changes.

Embed an issue collector into your web site

After clicking the Submit button to save your new issue collector, a page containing code snippets is displayed. Use the code and information provided to embed your new issue collector into your web site.

Edit an issue collector

Editing an issue collector should not require any changes to web pages that include the issue collector, unless you change the trigger style to or from a custom trigger. Changing the trigger style to or from a custom trigger will change the generated javascript, so you may need to change what you embed in any web page that includes the issue collector.

1. Log in to Jira as a project administrator or a user with the Jira Administrators global permission.
2. Access the relevant project's list of issue collectors (above).
3. In the Operation dropdown for the issue collector you would like to edit, select Edit  to open the Edit issue collector page.
4. Update the issue collector, as desired.
5. Select Update to save your changes.
   

Copy an issue collector

Copying an issue collector will create an entirely new issue collector and will not affect any existing issue collectors.  You will need to embed it in whatever web pages you would like, just as if you had created a new issue collector.

1. Log in to Jira as a project administrator or a user with the Jira Administrators  global permission.
2. Access the relevant project's list of issue collectors (above).
3. In the Operation drop-down for the issue collector you would like to copy, select Copy to open the Add Issue Collector page.
4. All the information from the copied issue collector will be the same as the copied issue collector, with the exception of the name (which will be "Copy of " + the original name of the copied issue collector.)
5. Update the issue collector, as desired.
6. Select Submit to save your changes

Disable or delete an issue collector

1. Access the relevant project's list of issue collectors (above).
2. On the list of the project's issue collectors, select Disable or Delete to respectively disable or delete the associated issue collector.

Known limitations

• To improve security, project and issue keys are no longer displayed in the success message after submitting the feedback (unless the project is open to Anyone on the web). If you need to display them, you can use this workaround.
  
  
• Placing the Issue Collector plugin within an iframe will not close the prompt window automatically.
• This is a known limitation for the Issue Collector plugin, and has been tracked at  JRASERVER-41400 - Getting issue details... STATUS  
• If an anonymous user tries to create an issue collector in a project and there are required fields present in this project, these fields are not shown to the anonymous user. As a result, the user cannot create the collector. 
  The workaround is to make the fields optional.
• This is a known limitation for the Issue Collector plugin, and has been tracked at  JRASERVER-67094 - Getting issue details... STATUS