_SvIncludePlusContent-_DP_Schema_Fields_Jira

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Data from Jira Software and Jira Service Management fields will be exported to the issue_fields CSV file and every custom field is displayed on a separate row. To map a custom field to its corresponding issue, use the issue_id from this file and find its matching ID from the Issues file. 

User-generated custom fields, and fields provided by apps are generally included, as long as they are an exportable type (fields that implement ExportableCustomFieldsType).

If a custom field contains no data, it will not be exported.

FieldDescription
issue_id

Type: Number

Description: ID to link to the corresponding issue in Issues data schema.

Example: 10002

field_id

Type: String

Description: Pre-defined IDs of the Jira Software and Jira Service Management fields.

Example: story_points

field_name

Type: String

Description: Name of the field

Example: Story Points

field_value

Type: Number, String, JSON array

Description: Value of the field

Examples: 4 / [{"sprintName": "A"}, {"sprintName": "B"}]/5000

The following Jira Software fields relate to non-epic issues.
sprint

Type: JSON

Description: Sprints that the issue is currently in or has been in. All date and times are formatted as an ISO string with UTC timezone.

Example:

[
  {
    "id": 2,
    "name": "Sample Sprint 1",
    "goal": "",
    "boardId": 1,
    "state": "FUTURE",
    "startDate": "2020-09-20T19:44:13Z",
    "endDate": "2020-10-04T18:44:13Z",
    "endDate": "2020-10-04T18:44:13Z"
  }
]
epic_link_id

Type: Number

Description: ID of the epic linked to this issue

Example: 10000

story_points

Type: Number

Description: Number of story points associated with this issue

Example: 5

The following Jira Software fields relate to epics
epic_color

Type: String

Description: Color of the epic

Example: ghx-label-3

epic_name

Type: String

Description: Name of the epic

Example: Test Epic

epic_status

Type: String

Description: Status of the epic

Example: To Do

The following fields relate to Jira Service Management
customer_request_type

Type: String

Description: Customer Request Type for a JSM Customer Request

Example: Request new software

organizations

Type: String

Description: List of organizations assigned to a given JSM Issue. Organizations are entities that admins can organize customers into.

Example: ["org1", "org2"]

request_participants

Type: Number

Description: List of users IDs assigned as request participants for a given JSM Issue.

Example:

[10100,10101,10000]

Schema: Version 2 and later

Earlier schema versions...

In schema version 1, this field contained the user ID and name. From schema version 2, name data is contained in the Users file.

[ 
 { 
  "id": 10100, 
  "name": "User 1 display name" 
 }, 
 { 
  "id": 10101, 
  "name": "user 2 display name" 
 } 
]
satisfaction_comment

Type: String

Description: Comment given as part of a JSM Issue Satisfaction survey

Example: I got a prompt response. Thank you!

satisfaction_rating

Type: String

Description: Rating given as part of a JSM Issue Satisfaction survey

Example: 4.0

satisfaction_scale

Type: String

Description: Scale (max rating) the given satisfaction rating is based upon

Example: 5.0

satisfaction_date

Type: Date

Description: Date the Satisfaction survey was completed

Example: 2020-10-04T18:44:13Z

Last modified on Jan 16, 2026

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