Support policies
Bitbucket Server FAQ
- Bitbucket rebrand FAQ
- How do I change the external database password
- Bitbucket Server home directory
- Raising a request with Atlassian Support
- Support policies
- Building Bitbucket Server from source
- Contributing to the Bitbucket Server documentation
- Collecting analytics for Bitbucket Server
- Bitbucket Server EAP - How to update your add-on
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Welcome to the support policies index page. Here, you'll find information about how Atlassian Support can help you and how to get in touch with our helpful support engineers. Please choose the relevant page below to find out more.
- Bug fixing policy
- New features policy
- Security Bugfix Policy
- Finding Your Bitbucket Server Support Entitlement Number (SEN)
To request support from Atlassian, please raise a support issue in our online support system. To do this, visit support.atlassian.com, log in (creating an account if need be) and create an issue. Our friendly support engineers will get right back to you with an answer.
Last modified on Feb 25, 2021
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