Support policies
FAQ
On this page
In this section
Related content
- Importing
- Exporting
- Exporting
- Export and import projects and repositories
- Export and import projects and repositories
- Unable to import exported Bitbucket Server projects and repositories due to SSL issue
- Import users to Bitbucket from an external user directory
- Bitbucket Server REST API for merging Pull Request fails
- Importing code from an existing project
- Bitbucket Data Center Migration feature fails unexpectedly
Welcome to the support policies index page. Here, you'll find information about how Atlassian Support can help you and how to get in touch with our helpful support engineers. Please choose the relevant page below to find out more.
- Bug fixing policy
- New features policy
- Security Bugfix Policy
- Find your Bitbucket Support Entitlement Number (SEN)
To request support from Atlassian, please raise a support issue in our online support system. To do this, visit support.atlassian.com, log in (creating an account if need be) and create an issue. Our friendly support engineers will get right back to you with an answer.
Last modified on Dec 24, 2020
In this section
Related content
- Importing
- Exporting
- Exporting
- Export and import projects and repositories
- Export and import projects and repositories
- Unable to import exported Bitbucket Server projects and repositories due to SSL issue
- Import users to Bitbucket from an external user directory
- Bitbucket Server REST API for merging Pull Request fails
- Importing code from an existing project
- Bitbucket Data Center Migration feature fails unexpectedly
Powered by Confluence and Scroll Viewport.