How to get assistance for Zephyr in JIRA cloud

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

Zephyr for Jira - Test Management is developed and supported by a third-party vendor. Technical issues in this app are outside of Atlassian's scope of support and expertise.

Solution

See details below to contact the app's vendor, Zephyr, for technical support.

Zephyr Support

salesorders@getzephyr.com

+1-510-400-8656

Submit a support request

Trouble installing or applying licenses for the apps?

This tends to be something within Atlassian's area of expertise and scope of support. Please raise a ticket further via support.atlassian.com. For everything else, please contact the app's vendor.

Read more about Atlassian's Atlassian Supported Apps.

Updated on April 2, 2025

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