How to access Confluence files edited with the Atlassian Companion app
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Purpose
When you edit a file attached to a Confluence page (in version 6.11 or later) using the Atlassian Companion app, that file is also downloaded and saved on your computer. Files modified more than 60 days ago are automatically cleared when the Companion app (version 1.0.0 or later) restarts.
If you close an edited file and can't upload it back to Confluence (for example, if you lose internet connection), you can access it from the Atlassian Companion folder.
Solution
Follow the instructions below to locate the Atlassian Companion folder. This contains subfolders with all the files you've edited using the Companion app.
To find your edited file, search by file name or browse the subfolders by the date they were modified.
Mac
The Atlassian Companion folder is hidden by default. To access the folder, you'll need to display hidden files.
To do this on Mac:
- Go to your Home folder. The title of the Home folder is the name of your user account, for example
jsmith. - Use the keyboard shortcut Command+Shift+. (dot) to show hidden files.
- Open the folder called .atlassian.companion
Windows
To access the Atlassian Companion folder on Windows:
- Open File Explorer.
- In the address bar, enter the following:
%UserProfile%\.atlassian-companion
For example: C:\Users\JohnSmith\.atlassian-companion