Symptoms

When trying to load the Macro Browser in Confluence Editor, the following error is shown: "There has been an error loading the macro browser. Please try again or see your system administrator."

The following appears in the atlassian-confluence.log:

2012-12-09 14:15:20,801 ERROR [http-8091-4] [atlassian.confluence.servlet.ConfluenceServletDispatcher] sendError Could not execute action
 -- url: /plugins/macrobrowser/browse-macros.action | userName: user | referer: http://<url>/display/~user/Testing+Page
java.lang.IllegalStateException: Bundle is uninstalled
	at org.apache.felix.framework.Felix.loadBundleClass(Felix.java:1574)
	at org.apache.felix.framework.BundleImpl.loadClass(BundleImpl.java:887)
	at com.atlassian.plugin.osgi.util.BundleClassLoaderAccessor.loadClass(BundleClassLoaderAccessor.java:46)
	at com.atlassian.plugin.osgi.factory.OsgiPluginInstalledHelper.loadClass(OsgiPluginInstalledHelper.java:63)
...

Cause

This may be caused by one of the following:

• Plugin caches that are either corrupted or out of sync
• One or more required plugin(s) and/or plugin module(s) are disabled

Resolution

• Clear plugin cache by following this KB: How to clear the apps (plugins) cache in Confluence Data Center.

• If the issue persists, check if the following plugins and the modules belonging to these plugins are enabled. Refer to the following documentation on how to do this: Disabling or enabling a plugin.

  • Atlassian Editor Plugin
  • Editor Actions
  • TinyMCE Editor Plugin