The following message appears in a yellow box above the JIRA Issues Filter:
- There are a few bugs being tracked at CONF-11283 - JIRA issues macro does not show friendly error messages when used with latest versions of JIRA 3.12 Resolved and CONF-29443 - JIRA issues macro displays "USER_UNKNOWN" Open .
- For Trusted Applications link, both applications need to have the same username for the user on both applications. If the username is different on the linked applications then the error will occur.
There are currently two workarounds:
- Disable Trust Warnings, from
Administration >> Plugins >> JIRA Macros
- Add the parameter
anonymous=trueto the end of the macro invocation. It gets separated with a | like all macro parameters.
Change the username for users on all trusted applications to be the same.