In Crowd, users are referred to as user entity objects or just users.

A user's default attributes are specific to the directory to which the user belongs. You can add other attributes (e.g. address, phone number, date of birth) manually as required.

Cannot add attributes to LDAP directories

You cannot add new attributes to directories connected via Crowd's LDAP connector, although you can update the existing supported attributes as described in our LDAP connector documentation. Any new attributes added via the Crowd Administration Console will simply not appear in the directory.

To edit a user's attributes,

  1. Log in to the Crowd Administration Console.
  2. Click the 'Users' link in the top navigation bar.
  3. The User Browser will appear. Select the relevant directory, search for the user you want to update, and click the link on the user's name.
  4. The 'User Details' screen will appear. Click the 'Attributes' tab.
  • To add a new attribute,
    (warning) You cannot add an attribute to an LDAP directory — see note above.
    1. Enter the name of the new attribute (e.g. phone) in the 'Attribute' field at the bottom of the screen.
    2. Enter the value of the new attribute (e.g. 0123456789) in the 'Value' field at the bottom of the screen.
    3. Click the 'Add' button.
  • To edit an existing attribute, edit the corresponding field in the 'Values' column, then click the 'Update' button.
  • To delete an attribute, click the corresponding 'Remove' link in the 'Action' column.

(info) Note that some attributes may correspond to particular fields on the User Details screen. However, attributes are optional whereas the 'Details' fields are all required.

Screenshot: 'User Attributes'

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Crowd Documentation