Symptoms

When adding a new application, the following exception is reported in client application's logs:

org.codehaus.xfire.fault.XFireFault: Failed to find com.atlassian.crowd.model.application.Application with name: jira
at org.codehaus.xfire.fault.Soap11FaultSerializer.readMessage(Soap11FaultSerializer.java:31)

Cause

There is a mismatch in your client application's crowd.properties file and your Crowd server's application name value.

Resolution

Check your crowd.properties file. In JIRA for example, this can be found under JIRA_HOME\atlassian-jira\WEB-INF\classes. Ensure that application.name matches the name value for the application you're configuring in Crowd.