Cannot Start Crowd due to 'Unable to delete file' Error
Symptoms
Crowd does not start, the following error appears in the atlassian-crowd.log:
Caused by: java.io.IOException: Unable to delete file: /var/atlassian/application-data/crowd/caches/felix/felix-cache/bundle6/bundle.lastmodified
at org.apache.commons.io.FileUtils.forceDelete(FileUtils.java:1919)
at org.apache.commons.io.FileUtils.cleanDirectory(FileUtils.java:1399)
at org.apache.commons.io.FileUtils.deleteDirectory(FileUtils.java:1331)
at org.apache.commons.io.FileUtils.forceDelete(FileUtils.java:1910)
at org.apache.commons.io.FileUtils.cleanDirectory(FileUtils.java:1399)
at org.apache.commons.io.FileUtils.deleteDirectory(FileUtils.java:1331)
at org.apache.commons.io.FileUtils.forceDelete(FileUtils.java:1910)
at org.apache.commons.io.FileUtils.cleanDirectory(FileUtils.java:1399)
at com.atlassian.plugin.osgi.container.impl.DefaultOsgiPersistentCache.validate(DefaultOsgiPersistentCache.java:87)
... 115 more
Cause
Tomcat cannot make the necessary changes to Crowd Home folder, most likely due to lack of permission to do so.
Resolution
Check the file permissions for the Crowd Home folder and ensure the user running Crowd has full read/write to the directory and all sub directories.
Last modified on Mar 30, 2016
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