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From any review comment (general, file, inline) in Crucible, you can create a JIRA issue directly from the comment. This requires that Crucible is integrated with JIRA, version 5.0 or later, and is disabled if you have an earlier version of JIRA.

Inline issue creation allows:

  • Tracking of the status of the comment
  • A faster way to pull out incidental suggestions raised in reviews as JIRA issues
  • A quick link back to the comment from the JIRA issue, using Remote Issue Links.

You might find this useful when: 

  1. Tracking the status of a review:
    1. The 'Issues Raised from Comments' section in the review shows the open/closed status of related issues.
    2. Raising related issues enforces dealing with subtasks before the review can be closed.
  2. Closing off a review:
    1. You can create JIRA issues, unrelated to the current review, to track matters to be dealt with later.

Creating a JIRA issue

To create a JIRA issue from a review, click Create Issue in an existing comment. Note that you need the 'Comment' permission in Crucible to see the Create Issue link.

Crucible suggests a JIRA instance, project and issue type, but you can choose from the available options. You can choose Sub-task from the JIRA Issue Type list if a JIRA issue is already linked to the review.

Crucible only displays required fields for the issue type; these can be configured in JIRA by your administrator.

Once the issue is created. the comment displays a link to the issue in JIRA, and in JIRA, the issue displays a link back to the comment in Crucible. The 'Issues raised from comments' section of the review displays links to the JIRA issues.

 

See Creating a review from JIRA.

 

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