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When importing users from external authentication sources, you can set FishEye to force the usernames to become lowercase. This solves an issue with some sources adding duplicate users to the FishEye database.

To force lowercase usernames, carry out the following steps:

  1. Log into FishEye's Admin Interface.
  2. Under Authentication settings, the option Force Lowercase Username can be toggled on and off.
  3. With this setting switched On, when new users are added to FishEye from an external authentication source, all usernames will be converted to lowercase.

Screenshot: Forcing Lowercase Usernames

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