Being able to detect and collect data from your ServiceNow assets is a very common request, in fact all enterprises needs to be in IT-Ops Control. 

Insight ServiceNow Integration is unique in the following aspects:

  • It's the only ServiceNow discovery solution that is integrated tightly with the JIRA platform
  • It's the only solution that offers a real CMDB in JIRA
  • It's the only solution that offers dependency mapping and impact analysis in JIRA
  • It's the only solution that offers a rich automation framework focused on assets in JIRA

Overview picture

The Insight ServiceNow Integration fetching assets by using the ServiceNow-API that are used by your enterprise's network.

A discovered object is explored to capture the configuration, provisioning and current status. All the collected data is sent to the CMDB in Insight and JIRA.



<ServiceNow Overview Picture>


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