Managing shared dashboards

A dashboard is a customizable page that can display many different types of information, depending on your areas of interest. JIRA users can create and manage their own dashboards.

A shared dashboard is a dashboard whose creator has shared that dashboard with other users. When a shared dashboard is created by a user, that user:

  • Initially 'owns' the shared dashboard.
  • Being the owner, can edit and modify the shared dashboard.

JIRA administrators can change the ownership of any user's shared dashboard, which allows the shared dashboard to be edited and modified by its new owner.

Note: For all of the following procedures, you must be logged in as a user with the JIRA Administrators global permission.

On this page:

If shared dashboards are Shared with the public this allows public access to certain information on your site. If you want to prevent people who aren’t logged in from viewing this information and limit access to your logged in users only, remove public access to these dashboards. See Control anonymous user access.

Changing the ownership of a shared dashboard

Before changing the ownership of a shared dashboard, ensure that you inform the shared dashboard's current owner of your intentions.

  1. Choose > System
  2. Select Shared Dashboards to open the Search Shared Dashboards page.
  3. Enter your search criteria into the 'Search' field and click the 'Search' button. A list of shared dashboards matching your search criteria is shown below. Each shared dashboard indicates its:
    • Current owner — this is originally the user who created the shared dashboard
    • List of shares applied to the shared dashboard by its owner
    • Popularity — the number of users who have selected that shared dashboard as a 'favorite'.
  4. Click the 'cog' icon to the right of the shared dashboard whose ownership you wish to change and select 'Change Owner'.
  5. In the 'Change Owner' dialog box, enter the username (or name) of the user who will become the new owner of the shared dashboard.
  6. Select the appropriate user from the drop-down list and click the 'Change Owner' button.

(info) Please note:

  • A shared dashboard can only be edited by the shared dashboard's owner. The owner of a shared dashboard can only modify that dashboard's shares and gadgets too.
  • You cannot change the ownership of a shared dashboard to a user who:
    • already has a shared dashboard with exactly the same name, or
    • does not have permission to view the shared dashboard.

Deleting a shared dashboard

Before deleting a shared dashboard, ensure that you inform the shared dashboard's current owner of your intentions.

  1. Choose > System
  2. Select Shared Dashboards to open the Search Shared Dashboards page.
  3. Enter your search criteria into the 'Search' field and click the 'Search' button. A list of shared dashboards matching your search criteria is shown below. Each shared dashboard indicates its:
    • Current owner — this is originally the user who created the shared dashboard
    • List of shares applied to the shared dashboard by its owner
    • Popularity — the number of users who have marked that shared dashboard as a 'favorite'.
  4. Click the 'cog' icon to the right of the shared dashboard you wish to delete and select 'Delete Dashboard'. The 'Delete Dashboard' confirmation message box is shown.
    • The number of users who have marked the shared dashboard as a favorite is specified in this message box.
  5. If you are happy to proceed, click the 'Delete' button to complete the action.
Last modified on Nov 26, 2019

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