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A filter is a saved issue search. JIRA users can create and manage their own filters (see Using Filters) and filter subscriptions (see Receiving Search Results via Email).

A shared filter is a filter whose creator has shared that filter with other users. When a shared filter is created by a user, that user:

  • Initially 'owns' the shared filter.
  • Being the owner, can edit and modify the shared filter.

JIRA administrators can change the ownership of any user's shared filter, which allows the shared filter to be edited and modified by its new owner.

On this page:

Changing the Ownership of a Shared Filter

Before changing the ownership of a shared filter, ensure that you inform the shared filter's current owner of your intentions.

To change the ownership of a shared filter:

  1. Log in as a user with the JIRA Administrators global permission.
  2. Choose > System. Select Shared Filters to open the Search Shared Filters page.
    (tick) Keyboard shortcut: 'g' + 'g' + start typing 'shared filters'


  3. Enter your search criteria into the 'Search' field and click the 'Search' button. A list of shared filters matching your search criteria is shown below. Each shared filter indicates its:
    • Current owner — this is originally the user who created the shared filter
    • List of shares applied to the shared filter by its owner
    • Popularity — the number of users who have selected that shared filter as a 'favorite'.
  4. Click the 'cog' icon to the right of the shared filter whose ownership you wish to change and select 'Change Owner'.
  5. In the 'Change Owner' dialog box, enter the username (or name) of the user who will become the new owner of the shared filter.
  6. Select the appropriate user from the dropdown list and click the 'Change Owner' button.

(info) Please Note:

  • A shared filter can only be edited by the shared filter's owner. The owner of a shared filter can only modify that filter's shares and search criteria too. See Saving Searches ('Issue Filters') for more information.
  • You cannot change the ownership of a shared filter to a user who:
    • already has a shared filter with exactly the same name, or
    • does not have permission to view the shared filter.

Deleting a Shared Filter

Before deleting a shared filter, then out of common courtesy, ensure that you inform the current owner of the shared filter of your intentions.

To delete a shared filter:

  1. Log in as a user with the JIRA Administrators global permission.
  2. Choose > System. Select Shared Filters to open the Search Shared Filters page.
    (tick) Keyboard shortcut: 'g' + 'g' + start typing 'shared filters'
  3. Enter your search criteria into the 'Search' field and click the 'Search' button. A list of shared filters matching your search criteria is shown below. Each shared filter indicates its:
    • Current owner — this is originally the user who created the shared filter
    • List of shares applied to the shared filter by its owner
    • Popularity — the number of users who have marked that shared filter as a 'favorite'.
  4. Click the 'cog' icon to the right of the shared filter you wish to delete and select 'Delete Filter'. The 'Delete Filter' dialog box is shown.
    • The number of users who have marked the shared filter as a favorite is specified in this dialog box.
    • If any subscriptions are associated with this shared filter, a numbered link is provided leading to a page which indicates the shared filter's current subscribers.
  5. If you are happy to proceed, click the 'Delete' button to complete the action.

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14 Comments

  1. This means that if your JIRA admin is leaving you are doomed. You need his account in order to fix the filters!!!

  2. Hello 

    assume we have some filters still owned by former coworkers.  But the user itselfs got deleted. 

     

    Now I can not delete those filters or change the owner... 

     

    What can I do to change the owner of the filters?

     

    armin 

    1. Managing filters is a nightmare in Jira. Anyway, probably it's better to add your questions to https://answers.atlassian.com/ and add a comment here with the link.

    2. Hey Armin,

      There is no clean solution to this. The best workaround I can suggest is to create a new user with the same username as the old one. That user should then have access to the old filters. Go ahead and log in as this user, transfer ownership of the filters, then delete it.

      I am not sure if you can do this with a deleted user's filters, but https://confluence.atlassian.com/pages/viewpage.action?pageId=185729481#SavingSearches('IssueFilters')-ManagingOtherUser'sSharedFilters is the right way to do it.

      Best of luck,
      Boris 

  3. Anonymous

    Is there a way to manage the columns that appear when going to the Manage Filters view?  In particular, I'd like to remove the "Issues" column that provides the count, in the hopes that my list of saved filters comes up faster.  RIght now, with 30 or so saved filters (I'm the scrum and dashboard wrangler for my scrum team) the manage filter list comes up in like 2 minutes because JIRA runs each filter to get the issue count.  If I could remove that, it would speed my life up significantly.  Any ideas?

  4. Anonymous

    Yes.  Click Issues and select the filter or create a filter with the default columns.  Click Tools–> Configure Columns and edit the columns as desired.

    Does anyone know how to allow multiple users to edit/update a filter?  Everyone can view the report when shared but I want several users to contribute

    Thoughts?

  5. Anonymous

    I came across the same problem today: all users which are allowed to see my shared filters should also be able to edit those.

    Based on this article it seems like the only possibility is changing the ownership of the shared filter to another user, but this still means that only one user is privileged to edit the filter at the same time.

     

    There should be a way of making those shared filters editable...

  6. Just got another one of those e-mails from a colleague:

    "You own the JIRA filter for Introductory Tickets.  Can you please edit it to sort by votes?"

    Hopefully, some day filter "Owner" will become filter "Owner(s)" – i.e., the "Owner" of a filter will become a list of user(s) and/or group(s), so the management of filters can be distributed (allowing more than one person/group to edit a filter).

    Please join me in voting for  JRA-17783 - Allow shared filters and dashboards to be edited by a group Open

  7. Anonymous

    Another way to do this is to go into your database and find all of the filters owned by the person that left and update them to a new user. 

  8. How do I remove one subscriber from a filter?

  9. Is there any way to know whether a filter is being used on a dashboard? Even if a filter has a popularity of 0, it still may be used for a dashboard, correct?

  10. Anonymous

    Is there any way to bulk edit JIRA filters? We often use release code name which later gets renamed to the actual release no. Once the release name is changed, all the filters(usually 100s) need to be changed manually to reflect the new release name. 

    1. You can do this using your own script connecting to our REST API: https://docs.atlassian.com/jira/REST/latest/#idp1448464

  11. Anonymous

    JIRA does lots of things fairly well - it just seems things like changing a filter should be basic functionality and yet it is (as another commenter already noted) a "nightmare". I am the admin of a hosted JIRA instance and I still can't change the filter without renaming it to something else and then setting it up as a new filter. With this type of backward half-broken technology, what makes Atlassian qualified to give out process and dev organizational advice?