Sometimes you may decide you want to disable Service Desk for a project, or remove it and its project entirely, from your JIRA instance. The steps below show how this can be done.
To disable a service desk for a project
- Go to the administration of the project for which the service desk is associated
- Go to Service Desk in the left hand menu
- Click Disable to disable the service desk
Please note that you need to be part of the service-desk-agents group to see the Service Desk option under Project Administration. Please see doc JIRA Service Desk permissions for more information.
To remove a service desk and its project