JIRA Service Desk Documentation Getting started with JIRA Service Desk Setting up JIRA Service Desk users Setting up service desks for your projects Working on a service desk Reports SLAs Providing self-help resources for your customers with a knowledge base JIRA Service Desk 2.2 Release Notes Best practices Reference Glossary On this page In this section Best practices for designing the Customer Portal Related content Get your customers started with JIRA Service DeskGetting started with JIRA Service DeskManaging customersSetting up users with the version 1.x pricingHow JIRA and JIRA Service Desk Work TogetherGetting started for service desk adminsSetting up JIRA Service Desk usersSetting up the email channelAdd your service desk agentsGetting started for service desk agents Still need help? The Atlassian Community is here for you. Ask the community Best practices for designing the Customer Portal Last modified on Feb 27, 2014 Was this helpful? Yes No It wasn't accurate It wasn't clear It wasn't relevant Provide feedback about this article In this section Best practices for designing the Customer Portal Related content Get your customers started with JIRA Service DeskGetting started with JIRA Service DeskManaging customersSetting up users with the version 1.x pricingHow JIRA and JIRA Service Desk Work TogetherGetting started for service desk adminsSetting up JIRA Service Desk usersSetting up the email channelAdd your service desk agentsGetting started for service desk agents Powered by Confluence and Scroll Viewport.