JIRA Service Desk Documentation Getting started with JIRA Service Desk Setting up JIRA Service Desk users Setting up service desks for your projects Working on a service desk Reports SLAs Providing self-help resources for your customers with a knowledge base JIRA Service Desk 2.2 Release Notes Best practices Reference Glossary On this page In this section Adding people to participate in issues Raising requests on behalf of customers Related content No related content found Still need help? The Atlassian Community is here for you. Ask the community The following information explains how to use JIRA Service Desk to work on issues, e.g. communicating with customers.Adding people to participate in issues Raising requests on behalf of customers Related pagesGetting started for service desk agents Last modified on Dec 8, 2014 Was this helpful? Yes No It wasn't accurate It wasn't clear It wasn't relevant Provide feedback about this article In this section Adding people to participate in issues Raising requests on behalf of customers Related content No related content found Powered by Confluence and Scroll Viewport.