JIRA Service Desk Documentation JIRA applications overview Installing Jira Service Desk Getting started with Jira Service Desk Administering service desk projects Working on service desk projects Serving customers with a knowledge base Using the help center Collecting customer satisfaction (CSAT) feedback Jira Service Desk best practices Getting help with Jira Service Desk On this page In this section Best practices for designing the customer portal Best practices for IT teams using Jira Service Desk Related content JIRA Service Desk DocumentationGetting started for service desk adminsBest practices for IT teams using Jira Service DeskGetting started with Jira Service DeskSetting up your service deskIntroduce customers to your service deskDefault service desk project configurationWorking on service desk projectsSetting up service desk usersFulfilling service requests with your IT service desk Still need help? The Atlassian Community is here for you. Ask the community Check out the following best practice articles: Best practices for designing the customer portalBest practices for IT teams using Jira Service Desk Last modified on Mar 12, 2018 Was this helpful? Yes No It wasn't accurate It wasn't clear It wasn't relevant Provide feedback about this article In this section Best practices for designing the customer portal Best practices for IT teams using Jira Service Desk Related content JIRA Service Desk DocumentationGetting started for service desk adminsBest practices for IT teams using Jira Service DeskGetting started with Jira Service DeskSetting up your service deskIntroduce customers to your service deskDefault service desk project configurationWorking on service desk projectsSetting up service desk usersFulfilling service requests with your IT service desk Powered by Confluence and Scroll Viewport.