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Generating a report

General reports for analyzing issues

ChartPurpose
Average Age ReportShows the average age of unresolved issues for a project or filter. This helps you see whether your backlog is being kept up to date.
Created vs Resolved Issues Report

Maps created issues versus resolved issues over a period of time. This helps you understand whether your overall backlog is growing or shrinking.

Notes...
  • Viewing the chart — Areas in red show periods where more issues were created than resolved. Areas in green show periods where more were resolved than created.
Pie Chart Report

Shows a pie chart of issues for a project or filter grouped by a specified field. This helps you see the breakdown of a set of issues, at a glance.

For example, you could create a chart to show issues grouped by Assignee for a particular version in a project (using a filter).

Recently Created Issues Report 

Shows the number of issues created over a period of time for a project or filter, and how many were resolved. This helps you understand if your team is keeping up with incoming work.

Notes...
  • Viewing the chart — The green portion of the bar shows the created issues that are resolved. The red portion shows created but unresolved issues as yet.
Resolution Time ReportShows the length of time taken to resolve a set of issues for a project or filter. This helps you identify trends and incidents that you can investigate further.
Single Level Group By Report 

Shows issues grouped by a particular field for a filter. This helps you group search results by a field, and see the overall status of each group.

For example, you could view the issues in a version of a project, grouped by Assignee.

Time Since Issues Report For a date field and project or filter, maps the issues against the date that the field was set. This can help you track how many issues were created, updated, etc over a period of time.
Time Tracking Report *

Shows time tracking information on issues for a particular version of a project.

Notes...

The table in the report shows the issues within the version:

  • There are four time tracking fields as follows:
    • Original Estimate - The original estimate of the total amount of time it would take to complete this issue.
    • Estimated Time Remaining - The current estimate of the remaining amount of time it would take to complete this issue.
    • Time Spent - The amount of time spent on the issue. This is the aggregate amount of time that has been logged against this issue.
    • Accuracy- The accuracy of the original estimate compared to the current estimate for the issue. It is the difference between the sum of the Time Spent and Estimated Time Remaining fields, and the Original Estimate field.
  • If sub-tasks are enabled, the *'∑'*column at the right of the field shows the aggregate time tracking information for each 'parent' issue (i.e. the sum of the issue's own values, plus those of its sub-tasks).
  • The last line of the table shows the aggregate time tracking information for the whole version.

The report also includes two bar-graphs (above the table), which represent the aggregate time tracking information for the version:

  • The first bar-graph ('Progress') shows the percentage of completed issues (green) and incomplete issues (orange) in this version:
  • The second bar-graph ('Accuracy' -blue) shows the accuracy of the original estimates.

The length of the Accuracy bar compared to the Progress bar indicates whether the issues in this version are ahead of or behind schedule. There are three cases:

  1. The issues are on schedule with the original estimate.
    The Accuracy bar is completely blue and is the same length as the Progress bar above it.
  2. The issues are behind the original estimate (i.e. will take longer than originally estimated).
    The Progress graph is longer than the Accuracy graph. The blue region represents the original estimated time, and the light-grey region is the amount of time by which issues are behind. 
  3. The issues are ahead of the original estimate (i.e. will take less time than originally estimated).
    The Accuracy graph is longer than the Progress graph. The blue bar represents the original estimated time, and the light-grey region represents the amount of time by which the original estimates were overestimated.

When generating the time tracking report, consider the following settings:

  1. For fix version, choose the version on which you wish to report. The report will include all issues that belong to this version, that is, all issues whose 'Fix Version' is this version.
  2. For sorting, choose how the issues in the report will be sorted:
    • Least completed issues first — shows issues with the highest Estimated Time Remaining first
    • Most completed issues first — shows issues with the lowest Estimated Time Remaining first
  3. For issues, choose which issues will be included in the report:
    • All — includes all issues assigned to this version
    • Incomplete issues only — excludes issues which are either completed (i.e. have an Estimated Time Remaining of zero), or are not time-tracked (i.e. do not have an Original Estimate).
      Note that issue status does not affect which issues are displayed.
  4. For sub-task inclusion (note: this will only appear if sub-tasks are enabled), choose which sub-tasks will be included in the report, for all parent issues that belong to this version:
    • Only include sub-tasks with the selected version — includes an issue's sub-tasks only if the sub-tasks belong to the same version as the issue
    • Also include sub-tasks without a version set — includes an issue's sub-tasks if the sub-tasks belong to either the same version as the issue or to no version
    • Include all sub-tasks — includes all of an issue's sub-tasks, regardless of whether the sub-tasks belong to the same version, some other version or no version.
      Note that sub-tasks which belong to this version, but whose parent issues do not belong to this version, will always be included in the report.
User Workload Report * 

Shows how much work a user has been allocated, and how long it should take.

For a specified user, you'll be able to see the number of unresolved issues assigned to the specified user, and the remaining workload, on a per-project basis.

Version Workload Report *

Shows how much outstanding work there is (per user and per issue) before a given version is complete.

For the specified version, you'll be able to see a list of unresolved issues assigned to each user, each user's workload, and a summary of the total remaining workload for the version.

Workload Pie Chart Report *Shows the relative workload for assignees of all issues for a project or filter.

* Only available if your JIRA administrator has enabled time tracking.

Reports available in Confluence

If you have connected JIRA to Confluence, you can create the following reports in Confluence. 

ChartPurpose
Change Log Displays a list of issues from JIRA. This list can be static or dynamic, automatically updating as the status of your issues change in JIRA. 
Status Report The Status Report displays the progress of a JIRA project and fix version in pie charts by status, priority, component, and issue type. The Status Report uses the JIRA Chart macro, and is dynamic.

Other reports

  • Additional reports (e.g. Gantt Chart Report, Timesheet Report, JIRA SQL Plugin) are available for download from the Atlassian Marketplace. 
  • JIRA administrators can also create new reports with the plugin API — see our Tutorial - Creating a JIRA report. If you don't want to build a plugin yourself, Atlassian Experts are available for custom projects. 
  • Issue filters can be exported to Microsoft Excel, where they can be further manipulated into charts and reports. See Working with search results.

 

Last modified on Mar 16, 2018

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