Hipchat: Right to restriction of processing
Under limited circumstances, Article 18 of the GDPR allows a data subject to request that the processing of their personal data be restricted, rather than entirely deleted. The right of the data subject under Article 18 is highly contextual and you should seek the advice of legal counsel in processing any such request. If you require the ability to restrict processing specific personal data within an Atlassian product, we suggest you follow the instructions set forth in the Right of Rectification article, replacing any personal data elements with elements that do not identify the individual in order to restrict any further processing until the issue is resolved. When and if the processing may resume, you can replace the non-identifying elements with the original personal data elements.
There may be limitations based on your product version.
Note, the above-related GDPR workaround has been optimized for the latest version of this product. If you are running on a legacy version of the product, the efficacy of the workaround may be limited. Please consider upgrading to the latest product version to optimize the workarounds available under this article.
Third-party add-ons may store personal data in their own database tables or on the filesystem.
The above article in support of your GDPR compliance efforts applies only to personal data stored within the Atlassian server and data center products. To the extent you have installed third-party add-ons within your server or data center environment, you will need to contact that third-party add-on provider to understand what personal data from your server or data center environment they may access, transfer or otherwise process and how they will support your GDPR compliance efforts.