JIRA is now available as three separate applications, JIRA Software, JIRA Service Desk, and JIRA Core. For more information on administering these applications, refer to the Administering JIRA Applications documentation.

User Workload Report

The 'User Workload' report displays useful time tracking information on issues assigned to a particular user. It shows the number of unresolved issues assigned to the specified user, and the workload remaining, on a per-project basis.

Note: this report is only available if time tracking has been enabled by your JIRA administrator.

On this page:

What does the User Workload report look like?

The report generated will look something like this:

Screenshot: 'User Workload' report

The table shows the number of unresolved issues assigned to the specified user, and the workload remaining, on a per-project basis. The last line in the table shows the total the number of issues and the total workload remaining for this user.

Generating a User Workload report

To generate the report:

  1. Navigate to the desired project.
  2. Choose Summary (tab) > Reports section > User Workload Report.
  3. Select or type the name of the user for whom you wish to generate a User Workload report.
  4. In the Sub-task Inclusion drop-down list (note, this will only appear if sub-tasksare enabled), choose which sub-tasks will be included in the report, for all parent issues that belong to this version:
    • Select Only including sub-tasks assigned to the selected user to only include an issue's sub-tasks if the sub-tasks are assigned to the selected user; or
    • Select Also including unassigned sub-tasks to include an issue's sub-tasks regardless of whether the sub-tasks are assigned to the selected user or not.
  5. Click Next to generate the report.

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14 Archived comments

  1. User avatar


    How do we do a Group Workload Report?

    25 Jan 2013
  2. User avatar


    Yeah. The same quesiton I do have as well. Also, our people are all working in the same project, so a tabular format showing all current tasks would be great as well - so that one can easily see people, assigned task, work left and a sum per person and one for the group.

    01 Feb 2013
  3. User avatar

    Lesya Strilchuk


    I'm also interested in this question. Please, give someone comments.

    thanks! )

    13 Mar 2013
  4. User avatar

    Jackie Yao

    I do not see "Reports menu" under "Summary (tab)" in my JIRA 5.2.5. How to enable it? Thanks!

    23 Apr 2013
  5. User avatar

    Derek Eskens


    Looking for a dashboard gadget that shows a line item per user with the sum of the estimated time of all their open issues.  Sounds like I'm in need of what others are asking for.

    19 Jun 2013
  6. User avatar

    Jairam Iyengar


    New to JIRA. Can someone point me to any documentation which tells us the minimum number of data points to be captured to calculate workload?

    Thanks in advance


    10 Jul 2013
  7. User avatar

    Ian Munday

    Has there been any answer on how we see this for all user?

    13 Aug 2013
  8. User avatar


    Would really like to see a user workload report by group as well.  

    19 Sep 2013
  9. User avatar

    Esther turner

    I'm looking for this report and/or gadget by group as well. Anyone find any solutions using plugins?

    27 Sep 2013
  10. User avatar

    Manohar Dondlapally

    I have the same need too. Currently I am configuring per user which is painful.

    16 Apr 2014
  11. User avatar

    Warren Thompson

    Hi All,

    We currently have a request to add more functionality to our reports here  JRA-3427 - Filter-based time tracking reports Open . Please vote on this issue if you have not already. In searching available plugins I have found two which may or may not fit your requirements.



    We hope to add more functionality to the Work load reporting soon!



    22 Apr 2014
  12. User avatar

    bala venkatesh

    Is it possible to select multiple users?



    17 Jul 2014
    1. User avatar

      David Grierson

      Not currently - there has been a feature request open for this for the past 10 years though:

      JRA-3111 - Allow multiple users in User Workload Report Open

      07 Aug 2014
  13. User avatar

    Vladimir Nikolic

    You are guys not important customers, so Atlassian will not answer your question.

    21 Nov 2014
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