Enable or Disable GOT FEEDBACK button

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In Early Access Program (EAP) releases, or in copies of JIRA running an evaluation license, JIRA displays a 'GOT FEEDBACK' link at the footer of all pages.

This link provides an easy way for any JIRA user to provide Atlassian with feedback about JIRA, which importantly influences how JIRA is improved in future versions.

Some JIRA administrators, however, prefer that such feedback is coordinated via them and so prefer to remove this feedback link.


To remove the 'GOT FEEDBACK' link:

  1. Log in as a user with the JIRA System Administrators global permission.
  2. Error rendering macro 'excerpt-include'

    No link could be created for 'Navigating to the Universal Plugin Manager'.

    Keyboard shortcutg + g + start typing manage add-ons
  3. In the dropdown next to the Filter visible add-ons field, choose System.
  4. Enter JIRA Feedback Plugin in the Filter visible add-ons field.
  5. Click the JIRA Feedback Plugin row in the table to expand the entry and choose Disable.

Alternatively, you can remove it using the command line:

  1. Shutdown JIRA.
  2. Browse through JIRA Install folder.
  3. Open setenv.bat inside the bin folder.
     Back up this file, in case anything goes wrong.
     If you are using Linux, then browse through the bin folder and open setenv.sh.
  4. On set JVM_REQUIRED_ARGS= (after all the existing parameters) insert the following line:
  5. Save the file.
  6. Restart JIRA

Note: If you are using JIRA OnDemand, you will not be able to disable this button. Please raise a support request and our support team can assist you with this (see Getting Help).

Last modified on Nov 6, 2018

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