Loading Agile Board shows An error occurred Inline Editor

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible


Problem

When viewing an Agile board, the page loads with *An error occurred*. Upon expanding on the error, the following appears:

An error occurredHide… 

Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.

Environment

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36

Stack trace


Cause

JIRA Agile's inline edit module had been disabled

Resolution

Re-enable the inline-edit module for JIRA Agile:

  • Navigate to JIRA Administration > Add-ons > Manage Add-ons
  • Select to show "All add-ons"
  • Locate the JIRA Agile add-on
  • Expand the modules and locate:

    GH RapidBoard resources for supporting inline editable issue detail view

    (gh-rapid-inline-editable)

  • Enable this module


Last modified on Nov 10, 2022

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