Update license for a 3rd party app in Jira server

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An add-on is an installable component that supplements or enhances the functionality of JIRA in some way. The Atlassian Marketplace website offers hundreds of add-ons that the JIRA administrator can install and many of them are free and don't require a license, but some others are paid and won't be fully functional until a valid license is inserted.When you upgrade or renew your add-on license, you will receive a new license key. You will need to update your JIRA server with the new license key.

Steps to update/insert the license

  1. Get the right license from your account in my.atlassian.com
  2. Navigate to Manage Add-ons (Administration > Add-ons > Manage Add-ons);
    (info) This session requires JIRA Administrator privileges. See Managing Global Permissions for more details.
  3. At the User-installed add-ons list locate the Add-on you wish to update the license and click on it to expand the options;

  4. Refer to the License key section > click on the pen icon
  5. Insert the new license into the License key text field:
  6. Click on Update and the new license will be uploaded.


(warning) The pen icon can be tricky. We have suggestion request raised on this JRA-37262 - Getting issue details... STATUS

Last modified on Sep 25, 2019

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