Using the Rapid Board

The GreenHopper Rapid Board is a GreenHopper Labs feature that:

• Provides teams employing Kanban with an alternative approach to working with JIRA issues.
• Provides visual progress on filtered JIRA issues and shows the status of all these issues at a glance.
• Allows you to transition issues through a JIRA workflow by simply dragging and dropping them across columns.

On this page:

Accessing the Rapid Board

To access the Rapid Board:

1. Log in to JIRA.
2. Click the 'Agile' link's down-arrow in the top navigation bar and select 'Rapid Board' from the resulting dropdown menu. The 'Rapid Board' will be displayed.
   If you do not see the 'Rapid Board' option from this dropdown menu, ask your JIRA administrator to ensure that the 'Rapid Board' feature in GreenHopper Labs has been activated.

Screenshot 1: The GreenHopper Rapid Board (click to view larger image)

The screenshot above shows an example Rapid Board.

Using the Navigation Area

The navigation area of the Rapid Board is annotated below:

1. Rapid View dropdown — Select a Rapid View to show issues associated with its JIRA filter on the Rapid Board.
   If you do not see any Rapid Views in this dropdown, create one using the adjacent link on the right.
2. 'New Rapid View' — Click the 'New Rapid View' link to create a new Rapid View.

Creating a New Rapid View

You must have at least one saved JIRA filter you can access to create a new Rapid View. If not, create and save a new filter in JIRA.

To create a new Rapid View:

1. Click the 'New Rapid View' link in the navigation area.
2. Specify the following fields:
   • 'Rapid View Name' — Enter the name of the Rapid View as it will appear in the 'Rapid View dropdown'.
   • 'Saved Filter' — Select the JIRA filter used by this Rapid View.
     'Shares' lists which groups or projects roles have access to the currently selected saved filter.
3. Click 'View in JIRA' to view (or edit) the selected filter in JIRA.
4. Click the 'Create' button to create the Rapid View.
   Please note:
   • It is currently not possible to remove a Rapid View once it has been created.
   • The order of issues in a Rapid View's columns reflects the issue order presented by JIRA when viewing the associated JIRA filter on the Issue Navigator. By default, issues are listed in descending order by issue key.
   • Each Rapid Board column currently shows a maximum of 100 issues.
     If you cannot access some issues because your Rapid View has more than 100 issues in a given status, you can re-order issues by editing the Rapid View's associated JIRA filter. This can be done easily by re-ordering the search results of the JIRA filter in the Issue Navigator.

Transitioning Issues on the Rapid Board

To transition an issue to another JIRA workflow status on the Rapid Board:

1. Access the Rapid Board using the top navigation bar and select your Rapid View from the 'Rapid View dropdown'.
2. Transition an issue by dragging and dropping the issue from one column to another.
   When dragging and dropping an issue, please note:
   • When the issue is initially dragged, you can only transition the issue to columns whose background turns blue. When the issue is hovered over the target column, the blue background turns green. Complete the transition by dropping the issue onto the green column. See screenshot 2 below.
   • If the target column is associated with more than one status, when the issue is hovered over that column, each status will appear as a separate green section within that column. Complete the transition to the appropriate status by dropping the issue onto the relevant green section. See screenshot 3 below.
   • You can only transition issues if you have permission to move issues to the status in the JIRA workflow to which the column is mapped. See Configuring a Rapid View (below) for details.
   • GreenHopper will respect your workflows and will trigger all your workflow validations, conditions, functions and notifications on the transitions.
3. If a dialog box opens for your workflow transition status, you must complete all mandatory fields (indicated with by a red asterisk) before submitting the form.

Screenshot 2: Dragging and Dropping an Issue to Another Column

Screenshot 3: Dragging and Dropping an Issue to Column with Multiple Statuses

Configuring a Rapid View