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If you are running 64-bit Windows, please note that Apache Tomcat cannot run as a Windows service if you are using a 64-bit JDK. Please ensure that you are using a 32-bit JDK. (If you used the automated Confluence Installer, you will not run into this problem because a 32-bit JDK has already been installed for you.) For more information, please refer to CONF-12293 for a workaround if you intend to continue using the 64-bit JDK.

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