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_diagnostics HTTP Connectivity

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HTTP Connectivity

  • URL path tested: <URL>/rest/applinks/1.0/applicationlink
  • Valid HTTP success codes: 200, 401
Error(s)Steps to Resolve
  • Invalid URI
  • Is the URL valid?
  • Is the display URL same as the base URL configured in the target application?
  • Can you connect to the target application URL from the server running the diagnostics?
  • Unknown Host
  • java.net.ConnectException: Connection refused
  • Is the server running the target application reachable?

  • Check if you can ping the target server from the server that is running the AppLinks diagnostics plugin.

  • For example, when trying to verify if Confluence can access Jira, execute the following on the Confluence server:

    ping jira.atlassian.com

    (info) Replace jira.atlassian.com with the display URL of the target instance.

  • Redirect count from <URL> exceeded maximum of <maximum>.
  • Received HTTP <status code> redirect...
  • Got HTTP <status code> redirect from <URL> but no redirect location was specified.
  • Failed to ping <Application>.
  • Received unexpected HTTP <status code> response from <URL> using...
  • Is the target application accessible at the display/application URL?
  • Try connecting to the application using the display URL and verify if the application is available and you are able to log in.
Last modified on May 7, 2020

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