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Disabling remote agent support in Bamboo will disable all remote agents and prevent any users from creating new remote agents. This function will not delete any remote agents that you have already created. To delete a remote agent, see Disabling or Deleting an Agent.

To disable remote agent support,

  1. Click the 'Administration' link in the top navigation bar.
  2. Click the 'Agents' link in the left navigation column.
  3. This will display the 'Agents' screen. Click the 'Disable Remote Agent Support' link (see screenshot below).

Screenshot: 'Disabling Remote Agent Support'



If you wish to re-enable remote agent support, please follow the steps below:
To re-enable remote agent support,

  1. Click the 'Administration' link in the top navigation bar.
  2. Click the 'Agents' link in the left navigation column.
  3. This will display the 'Agents' screen with a message indicating that remote agent support is disabled. Click the 'Enable Remote Agent Support' link (see screenshot below).

Screenshot: 'Re-enabling Remote Agent Support'

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