Configuring your Confluence server to send outgoing mail allows your Confluence users to:

(info) You need to have System Administrator permissions in order to perform this function.

To configure Confluence Standalone to send outgoing mail,

  1. Go to the Confluence 'Administration Console'. To do this:

    • Open the 'Browse' menu and select 'Confluence Admin'. The 'Administrator Access' login screen will be displayed.
    • Enter your password and click 'Confirm'. You will be temporarily logged into a secure session to access the 'Administration Console'.
  2. Select 'Mail Servers' under 'Configuration' in the left panel. This will list all currently configured SMTP servers.
  3. Click 'Add New SMTP Server' (or edit an existing server).
    • Name: By default, this is set to 'SMTP Server'.
    • From: Enter the email address that will be displayed in the 'from' field for email messages originating from this server.
    • Subject Prefix: Enter a subject prefix, if required.
  4. Configuring the Host Address, Username and Password:
    • Manually enter your 'Host Address', 'Username' and 'Password' details in the form fields displayed (recommended).
      OR
    • Specify the 'JNDI' location of a mail session configured in your application server in the form field displayed.

Troubleshooting

If you experience problems with these configurations, please check that your <Confluence-Install>/confluence/WEB-INF/lib contains only one copy of the following JAR files:

  1. activation-x.x.x.jar
  2. mail-x.x.x.jar

Ideally, these should be:

  • activation-1.0.2.jar
  • mail-1.3.2.jar (or later)

You will then need to move these into the proper directory:

Standalone distribution: Please move the above three jar files from the <Confluence-Install>/confluence/WEB-INF/lib directory to <confluence-install>/lib (for Confluence version 2.10 onwards) or <Confluence-Install>/common/lib (for earlier product versions) and restart Confluence.

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