Confluence Mail Archiving is an optional feature. This means that the Mail elements will not appear in the Confluence user interface by default. Mail archiving features are contained in a bundled plugin. To activate mail archiving features in Confluence, activate the plugin from Confluence Admin > Plugins > Show System Plugins > Confluence Mail Archiving Plugin.

Confluence fetches mail from the server once every 30 minutes.

You need to be a space administrator to manually retrieve new mail from mail accounts.

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To manually retrieve mail:

  1. Go to Browse > Mail.
  2. Go to the Mail tab. A list of messages for the space is displayed in reverse chronological order.
  3. Click on the Fetch new mail link located above the list of messages. Any new messages will be displayed in order of most recent first.

Note

Once mail is fetched, it will be removed from the server.

Related Topics

Viewing Mail
Archiving Mail Overview
Deleting Mail
How to disable automatic mail polling

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