The license on your Confluence site entitles you to run Confluence and to have Atlassian support for a specified period. It also defines the number of users who are entitled to log in to the Confluence site.

Read how to find the details of your existing license, and get a Confluence license if you do not have one already.

Are too many people authorised to use your site, exceeding the number allowed by the license? Try reducing the user count, or see the licensing and pricing overview on the Atlassian website if you want to upgrade to a higher user count.

You may also need to find the support entitlement number (SEN)  when dealing with the Atlassian support team.

Related pages:

(warning) The information on this page does not apply to Confluence OnDemand.

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