Documentation for GreenHopper 6.2.x. Documentation for earlier versions of GreenHopper is [available too].

An issue typically represents a user story. Once you have created an issue, you will typically create several sub-tasks representing the work items required to implement the story.

To create a new JIRA issue from within GreenHopper simply type "c" or click Create Issue at the top of the screen:

Enter your issue details into the Create Issue dialog box, as shown below. If you select the Create another check box (at the bottom of the screen), JIRA will create your issue and automatically pre-populate a new Create Issue dialog box with your previous issue details, while leaving the Summary field blank. This allows you to rapidly create a series of issues with similar details.

(info) If you wish to choose which fields will appear when you create (or edit) an issue, click the Configure Fields button.

(tick) If you are using epics, you may want to click Configure Fields and add the Epic Link field to the screen shown below, so that you can add issues to epics as you create them. (You can also create an issue that automatically belongs to a particular epic — see Adding an Issue to an Epic.)

Related pages:

 

Screenshot: Creating an issue

7 Comments

  1. Dave Tollefson

    Nov 04, 2011

    Probably should note the scope of the Configure Fields - which appears to be for every rapid board (too bad).  Particularly with Kanban, since it is so process and team specific, we really want to be able to configure what fields are shown for create, edit, and view (separately), for each project.  And we certainly don't want "those darn scrum teams who are also using the rapid board" messing up our configured fields.

  2. Anonymous

    Mar 12, 2012

    How are those fields grouped between Common & Agile?

    1. Rosie Jameson [Atlassian]

      Dec 03, 2012

      There is not an actual grouping that I am aware of – perhaps this is related to your site's particular configuration?

  3. Anonymous

    Oct 03, 2012

    In my Greenhopper I do not see Agile group. What do I have to do to see in Configure Fields button.

    Viraj

     

  4. Anonymous

    Dec 13, 2012

    When using the 'Create Another' flag, please consider wiping the 'Description' clean too.

    The major benefit of using this option (as I see it), is keeping the window open and rapidly adding new issues.

    Leaving the complete details of the previous issue in there is counter-productive, as I have to select and delete everything that was just put in there from the previous issue.

    You are already doing this for the Summary, so please do so for the Description...

    Thanks!

     

  5. William Watson

    Apr 29, 2013

    I was told to find where I can vote on an issue, but searching for it is difficult. I would like to be able to assign an issue to a sprint during creation of the issue and I think it's a bug that you can't do that. JIRA before Greenhopper had this capability and then it was lost with Greenhopper and it doesn't seem like it should be a huge deal to put it back.

    1. Rosie Jameson [Atlassian]

      May 01, 2013

      I think you are looking for this issue? GHS-6866 - Getting issue details... STATUS



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