Viewing an Issue

There are two ways to view an issue in GreenHopper:

Quick View

To view some of an issue's details while still being able to see your Rapid View:

1. Go to the Rapid Board and select your Rapid View.
2. If your project uses Scrum and is currently in the Planning phase, click 'Plan'; otherwise click 'Work'.
3. Click the issue key (or type 't') to display a detailed view of that issue on the right-hand side of the screen, providing you with immediate access to edit the issue's Summary, Description, Story Points and Remaining Estimate fields.

 In Work mode, you can switch back to the standard Rapid View by clicking the 'x' icon (or typing 't').

Screenshot 1 (click to zoom): Detailed View of an Issue — Plan Mode

Screenshot 2 (click to zoom): Detailed View of an Issue — Work Mode

Viewing all Issue Fields

To view all of an issue's fields (that is, the JIRA 'View Issue' screen),

1. On the Rapid Board, click the issue key (or type 't') to display a detailed view of that issue.
2. In the detailed view, click the issue key (in Plan mode), or the small JIRA icon  (in Work mode), or type 'o',  to display all of the issue's fields (that is, the JIRA 'View Issue' screen).