Work mode is where you transition your cards (issues) through a series of columns (statuses).
To access a Rapid Board in Work mode:
- Log in to JIRA.
Click the Agile link's down-arrow in the top navigation bar, select Rapid Board, then select your preferred Rapid Board from the resulting dropdown menu.
- Your Rapid Board will be displayed.
- Click 'Work'.
Screenshot: a Rapid Board of type Scrum, in 'Work' mode (click to enlarge)

Screenshot: a Rapid Board of type Kanban, in 'Work' mode (click to enlarge)

In Work mode you can:
- Work on Issues — Choose the highest ranked issues in the 'To Do' column and drag them to the 'In Progress' column. (See Transitioning an Issue.) As you complete each issue in the 'In Progress' column, drag it to the 'Done' column.
- Release a Version (or Sprint) — Click the
icon to create your new version and mark it as 'released' throughout JIRA and GreenHopper. (See Releasing a Version.)
Note:
- each column maps to one or more JIRA statuses (see Configuring Columns).
- resolved issues are shown in strike-through font, e.g. DEMO-1.
- sub-tasks are shown slightly indented, with their parent issue key shown above.
- for Kanban boards, the dots at the bottom of each issue indicate the number of days the issue has been in its current column. Hover over the dots to see the total number of days.
column constraints apply to the total number of issues in a column, regardless of whether some issues are currently hidden because a Quick Filter is in use.
swimlane issue counts appear when a swimlane is collapsed. These counts are affected by Quick Filters, that is, issues hidden by a Quick Filter will be excluded from the swimlane count.
for Kanban boards, you can specify a Work sub-filter, which refines the issues returned by your Rapid Board's filter (see Configuring Filters).
- an issue will only be visible in Work mode if:
- the issue matches the Rapid Board's Saved Filter (see Configuring Filters); and
- the issue's status maps to one of the Rapid Board's columns; and
- the issue is in an active sprint.
Using Quick Filters
A Quick Filter refines the collection of issues displayed on your Rapid Board. Quick Filters appear immediately below the Rapid Board name. Click a Quick Filter to apply it.By default your Rapid Board includes two filters:
- 'Only My Issues' — Only display issues which are assigned to you.
- 'Recently Updated' — Only display issues which were updated in the last 24 hours.
If any custom Quick Filters have been configured for your Rapid Board, they will replace 'Only My Issues' and 'Recently Updated'.