Documentation for JIRA 4.3. Documentation for other versions of JIRA is available too. 
- Start Progress — Set the issue's Status to In Progress.
- Resolve issue — Set the issue's Status to Resolved and select the appropriate Resolution.
- Close issue — Set the issue's Status to Closed and if the issue has not already been Resolved, select the appropriate Resolution.
- Reopen issue — Set a Resolved or Closed issue's Status to Reopened.
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