Documentation for JIRA 5.1.x. Documentation for other versions of JIRA is available too.
To add a new project in JIRA:
To start configure a project in JIRA:
Tip: Alternatively, if you already know the name of a project:
You can then edit the project's configuration settings as follows:
To edit the project's details:
Click the link next to the Category field (located under the project name) to assign the project into a logical category/group. This is useful for managing multiple related projects. If no categories exist, click the Add link on the following No Project Category page to add a new category. New categories can also be created via Administration > Projects > Project Categories.
JIRA enables you to keep track of different types of things — bugs, tasks, helpdesk tickets, etc — by using different issue types. You can also configure each issue type to act differently, e.g. to follow a different process flow or track different pieces of information.
Your JIRA issues can follow a process that mirrors your team's practices. A workflow defines the sequence of steps (or statuses) that an issue will follow, e.g. Open, In Progress, Resolved. You can configure how issues will transition between statuses, e.g. who can transition them, under what conditions, and which screen will be displayed for each transition.
JIRA allows you to display particular pieces of issue information at particular times, by defining screens. A screen is simply a collection of fields. You can choose which screen to display when an issue is being created, viewed, edited, or transitioned through a particular step in a workflow.
JIRA enables you to define field behaviour: each field can be required/optional, rich text/plain text, hidden/visible. You define this behaviour by using a field configuration.
Different people may play different roles in different projects — the same person may be a leader of one project but an observer of another project. JIRA enables you to allocate particular people to specific roles in your project.
If you are using JIRA to manage the development of a product, you may want to define different versions to help you track which issues relate to different releases of your product (e.g. 1.0, 1.1, 1.2, 2.0 beta, 2.0). JIRA can help you manage, release and archive your versions. Versions can also have a Release Date, and will automatically be highlighted as "overdue" if the version is unreleased when this date passes.
You may want to define various components to categorise and manage different issues. For a software development project, for example, you might define components called "Database", "Usability", "Documentation" (note that issues can belong to more than one component). You can choose a Default Assignee for each component, which is useful if you have different people leading different sub-teams in your project.
JIRA allows you to control who can access your project, and exactly what they can do (e.g. "Work on Issues", "Comment on Issues", "Assign Issues"), by using project permissions. You can also control access to individual issues by using security levels. You can choose to grant access to specific users, or groups, or roles (note that roles are often the easiest to manage).
JIRA can notify the appropriate people when a particular event occurs in your project (e.g. "Issue Created", "Issue Resolved"). You can choose specific people, or groups, or roles to receive email notifications when different events occur. (Note that roles are often the easiest to manage.)
A project administrator in JIRA is someone who has the project-specific Administer Projects project permission, but not necessarily the JIRA Administrator global permission.
Without the JIRA Administrator global permission, however, project administrators can do the following: