This documentation relates to an earlier version of the Universal Plugin Manager.
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The Universal Plugin Manager (UPM) allows you to disable a plugin in your application instance without permanently removing it. If you want to remove a plugin from your application instance altogether, please refer to Uninstalling a Plugin.

You can also disable all user installed plugins in your application, by enabling Support Mode. This may help you to diagnose a plugin-related problem more easily.

On this page:

Disabling a Plugin

To access the Universal Plugin Manager,
  1. Log into your application with the appropriate permissions to access the Universal Plugin Manager (see Navigating to the Universal Plugin Manager for application-specific instructions).
  2. The 'Universal Plugin Manager' will display. The plugins installed on your application will be displayed in alphabetical order.

To disable a plugin in your application instance,

  1. Click the 'Manage Existing' tab. The plugins installed on your application will be displayed. Enabled plugins will be listed with an icon.
  2. Locate the plugin that you want to disable and click the title to expand its plugin details section.
  3. Click the 'Disable' button.
  4. Once a plugin has been disabled, you may need to restart your application for your change to take effect. If so, the plugin will display with 'Disabled, requires restart'. This will depend on the plugin and the application.
    The plugin will display with an 'Enable' link once your change is applied (i.e. immediately or after an application restart).

Screenshot: Disabling a Plugin

Enabling a Plugin

To access the Universal Plugin Manager,
  1. Log into your application with the appropriate permissions to access the Universal Plugin Manager (see Navigating to the Universal Plugin Manager for application-specific instructions).
  2. The 'Universal Plugin Manager' will display. The plugins installed on your application will be displayed in alphabetical order.

To enable a plugin in your application instance,

  1. Click the 'Manage Existing' tab. The plugins installed on your application will be displayed. Disabled plugins will be listed with an icon.
  2. Locate the plugin that you want to enable and click the title to expand its plugin details section.
  3. Click the 'Enable' button.
  4. Once a plugin has been enabled, you may need to restart your application for your change to take effect. If so, the plugin will display with 'Enable, requires restart'. This will depend on the plugin and the application.
    The plugin will display with an 'Disable' link once your change is applied (i.e. immediately or after an application restart).

Screenshot: Enabling a Plugin

Disabling/Enabling all User Installed Plugins (Support Mode)

Running your application in Support Mode disables all user installed plugins at once. All plugins that were disabled when you entered Support Mode will be re-enabled when you exit Support Mode.

To access the Universal Plugin Manager,
  1. Log into your application with the appropriate permissions to access the Universal Plugin Manager (see Navigating to the Universal Plugin Manager for application-specific instructions).
  2. The 'Universal Plugin Manager' will display. The plugins installed on your application will be displayed in alphabetical order.

To enable Support Mode,

  1. Click the 'Manage Existing' tab. The plugins installed on your application will be displayed.
  2. Click the 'Enable Support Mode' button.
  3. Click the 'OK' button in the confirmation window that displays. All user installed plugins will be disabled and your application will now be running in 'Support Mode' (see screenshot below).
  4. You can now make changes to your installed plugins, as desired (e.g. enable/disable specific plugins or plugin modules).
  5. Exit support mode by clicking one of the links in the Support Mode banner:
    • Click 'Exit Support Mode and restore the previous configuration' to exit support mode and restore your plugin configuration prior to entering support mode.
    • Click 'Exit Support Mode and keep the current configuration' to exit support mode and keep any changes made to your plugin configuration during support mode.

Screenshot: Running Confluence in Support mode

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