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You can set the 'Synchronisation Interval' on the directory configuration screen. The synchronisation interval is the period of time to wait between requests for updates from the directory server.

The length you choose for your synchronisation interval depends on:

  • The length of time you can tolerate stale data.
  • The amount of load you want to put on the application and the directory server.
  • The size of your user base.

If you synchronise more frequently, then your data will be more up to date. The downside of synchronising more frequently is that you may overload your server with requests.

If you are not sure what to do, we recommend that you start with an interval of 60 minutes (this is the default setting) and reduce the value incrementally. You will need to experiment with your setup.

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