Documentation for JIRA 5.2. Documentation for other versions of JIRA is available too.

If an user is included in the Notification Scheme user groups/project roles, when he/she create an issue or comment on issue, he/she is supposed to get the notification emails. 

If others in the same notification scheme all able to receive the notification emails but himself/herself, it means the SMTP email server is working properly. He/she also can get notification emails if other people comment on that issue.

In this case, you need to check on the user profile if the 'Preferences > My changes' 

To view your JIRA user profile:

  • Click your user name at the top-right of the browser window.

In 'My changes' you need to set 'Do not notify me'  to  'Notify me'.

Note: This feature released since JIRA 5.0.3.

  • No labels



See our Getting Help page for details.



Raise an issue for our developers.



See answers from the community.



Tweet, blog and update our documentation.

Except where otherwise noted, content in this space is licensed under a Creative Commons Attribution 2.5 Australia License.