Documentation for Crowd 2.0.x. Documentation for other versions of Crowd is available too.
The Crowd login screen allows you to reset your password. This is useful when you have forgotten the password.
To reset your password,
- Open Crowd in your browser.
- Click the 'Forgotten your password' link on the Crowd login screen.
- The 'Reset Your Password' screen will appear, as shown in the screenshot below. Type in your Crowd username and click the 'Continue' button.
- A message will appear: 'Your new password is on the way!' Click the 'Home' link at the top of the screen.
- You will receive an email message with your new password. Copy the password.
- Log in to Crowd using the new password.
- Change your password to one you can remember easily.
Screenshot: Crowd's Reset Your Password screen
Password change applies to one user directory only
In most cases, your username will be defined in one user directory only. But some organisations may have more than one user directory. For example, your username may be defined in Crowd for JIRA use, and also in another Crowd-connected directory (e.g. LDAP) for use in another application. If you change or reset your password, the new password will apply only in one directory — the directory mapped to the 'crowd' application and defined as first in the directory sequence. Your Crowd administrator can define the order of the directories, as described in the Crowd Administration Guide.
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