Documentation for Crowd 1.6. Documentation for other versions of Crowd is available too.

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Deactivating a user prevents the user from logging in to any applications that use the Crowd framework. You would typically do this when a user leaves your organisation.

Deleting a user removes the user completely from the relevant directory.

Deactivating instead of Deleting

We recommend that you deactivate a user rather than delete them, in case some applications contain historical data, such as documents that the user has created. Read more.

Deactivating a user that resides in LDAP

For applications that need users to exist for historical data (such as JIRA), you should recreate the user and mark it inactive in a Crowd Internal Directory before deleting from your LDAP directory.

Step by Step Guide

To deactivate a user,

  1. Log in to the Crowd Administration Console.
  2. Click the 'Users' link in the top navigation bar.
  3. This will display the User Browser. Select the relevant directory, locate the user you wish to deactivate, and click the 'View' link that corresponds to the user.
  4. This will display the 'User Details' screen. Deselect the 'Active' check-box, then click the 'Update' button.

The user will now be unable to log in to any applications which use the Crowd framework.

To delete a user,

  1. Log in to the Crowd Administration Console.
  2. Click the 'Users' link in the top navigation bar.
  3. This will display the User Browser. Click the 'View' link that corresponds to the user you wish to delete.
  4. This will display the 'User Details' screen. Click 'Remove User' in the left-hand menu.

The user will be removed from the relevant directory and will no longer appear in the User Browser.

RELATED TOPICS

Crowd Documentation

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