
Documentation for Crowd 1.6. Documentation for other versions of Crowd is available too.
Deactivating a user prevents the user from logging in to any applications that use the Crowd framework. You would typically do this when a user leaves your organisation.
Deleting a user removes the user completely from the relevant directory.
We recommend that you deactivate a user rather than delete them, in case some applications contain historical data, such as documents that the user has created. Read more.
Deactivating a user that resides in LDAP
For applications that need users to exist for historical data (such as JIRA), you should recreate the user and mark it inactive in a Crowd Internal Directory before deleting from your LDAP directory.
To deactivate a user,
The user will now be unable to log in to any applications which use the Crowd framework.
To delete a user,
The user will be removed from the relevant directory and will no longer appear in the User Browser.