Understand versions, licenses, upgrades

Automation for Jira used to be a separate app and is now a native functionality of Jira Software Data Center and Jira Service Management Data Center that is free for all Data Center customers.

Versions

Here’s some information about versions:

Automation for JiraDetails

Automation for Jira 8.0.x

Included in:

  • Jira Software 9.0 Data Center and later

  • Jira Service Management 5.0 Data Center and later.

Also available as a Marketplace app for Data Center customers on earlier Jira versions.

You will be able to use Automation for Jira 8.0.x even with later Jira Data Center versions, such as 9.1, 9.2, and so on.

License

Here’s some information about licenses:

Native Jira functionality vs. Marketplace app

Automation for Jira 8.0 and later doesn’t require a separate license because it’s part of Jira Data Center. If you can’t upgrade to the Jira version that includes it, you can download the equivalent Marketplace app free of charge. Your Data Center license will be accepted.

Upgrading to a Jira version that includes Automation for Jira

If you’ve used Automation for Jira before, it will be automatically upgraded after you upgrade to Jira Software 9.0 or Jira Service Management 5.0 or later.

To make sure you upgrade safely, complete the following steps:

Step 1: Check your Automation for Jira version

  1. In Jira, go to Administration > Manage apps, then select Manage apps.

  2. Find the Automation for Jira - Data Center and Server app and expand it. Your version will be listed there.

Step 2: Complete pre-upgrade steps

  • If you have Automation for Jira 7.3 or later, you’re good to go. You can safely upgrade your Jira instance.

  • If you have Automation for Jira 7.2 or earlier, you need to complete prerequisite steps before you upgrade. For details, see Upgrading to Automation for Jira 7.3 or later.

Step 3: Upgrade Jira or the Marketplace app

If you’re upgrading to a Jira version that includes Automation for Jira, your app will be automatically upgraded. If you’re upgrading just the Marketplace app, you can do it in Administration > Manage apps.

Automation for Jira Server Lite

The Lite version of Automation for Jira will still be maintained for the customers who have used it before and want to continue using it. If you’ve used this app before but have a Data Center license, you can switch to the more powerful version.

Switching from Lite version after upgrading Jira

It might happen that you’ve used the Lite version before with a Server license and want to switch to the Automation for Jira app, which is a separate Data Center app. In some cases, the new version isn’t activated and Jira keeps using the Lite version.

To deactivate the Lite version:

  1. In Jira, go to Administration > Manage apps, then select Manage apps.

  2. Find the Automation Lite for Jira app and expand it.

  3. Select Disable, or delete the app.

To activate the Pro version:

  1. In Jira, go to Administration > Manage apps, then select Manage apps.

  2. Find the Automation for Jira app and expand it.

  3. Select Enable.

Last modified on Jun 21, 2022

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