Summary

Advanced Roadmap uses the Parent Link field to link Parent issues to a child issue based on how the hierarchy levels are configured.

Let's assume that the hierarchy levels were configured so that an Initiative type issue is a parent of an Epic type issue. In such case:

• To link the Epic to the Initiative issue, the Parent Link field of the Epic issue needs to be populated with the issue key of the Initiative
• Issue Links are not used to link Epic issues to Initiative issues

The purpose of this KB article is to explain how to create an automation rule that is triggered when an issue is linked to a parent issue via the Parent Link field.

Environment

• Jira Server Data Center from version 8.20.0
• Automation For Jira from version 8.0.0

Solution

Rule configuration

Even though the Parent Link field is not listed in the dropdown menu of the Field value changed trigger, it is actually possible to use this field as explained in the steps shown below.

Here is how the rule can be configured:

• Add a Field Value Changed trigger, and configure it by following the steps below
  • Type "Parent Link" in the Fields to monitor for changes field (instead of searching for the field in the dropdown menu)
  • You'll see some text saying "Match Parent Link"
  • Press the Enter key
  • After you press Enter, you'll see that the field is displayed with the text "Parent Link (Match)"
• Add an Advanced Compare condition, and use the parameters below:

  • First value:

    {{fieldChange.toString}}

  • Condition: "Does not equal"
  • Second value: Empty
• Add the action of your choice

Screenshot of the automation rule

Known issue

The rule might not get triggered when the "Parent Link" field is updated if the 3rd party add-on Field Security Plugin for Jira is installed in your Jira application. For more information about this issue, please refer to the article Automation For Jira - Some automation rules using the "Field value changed" trigger are not triggered.