How to send a notification with a numbered list of issues with Automation for Jira
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
In this documentation page there are some samples on how to send a list of issues in a summary e-mail.
To send a summary e-mail with a numbered list of issues some extra coding in the content is required.
To get an end user-friendly index of issues in the e-mail, an index starting at one is preferable, therefore using the HTML tag for ordered list with a numeric index <ol type="1"> can deliver this result.
Environment
- Jira Server / Data Center 8.0.0 and any higher version
- Automation for Jira 7.0.0 and any higher version
Solution
Start with an automation rule as in the Run a rule against issues in bulk.
Create an action send e-mail and in the content add the following code block into the content section of the e-mail to be sent:
<ol type="1">
{{#issues}} <li>URL: {{url}} - {{description}} By {{reporter.displayName}}</li> {{/}}
</ol>
Make sure the send e-mail action configuration is set to "Send as: HTML"
Resulting e-mail:
Isues opened this week
- URL: http://jira-host:port/browse/IP-75 - New description By Alana Grant
- URL: http://jira-host:port/browse/IP-74 - This is the new description By Alana Grant
- URL: http://jira-host:port/browse/IP-73 - This is the description section By Alana Grant
- URL: http://jira-host:port/browse/IP-72 - Color wrong By Mitch Davis