Summary

Git credentials storage exception when trying to connect to a Github repository from Bamboo.

Environment

• To date, it's more prevalent on Windows

Diagnosis

When testing the connection to a GitHub repository, Bamboo reports:

 We couldn't connect to the repository. Here's what we got back:

Git credentials storage exception.

Cause

The user running the Bamboo Server process does not have full permissions to read/write from the $BAMBOO_INSTALL\temp directory.

Solution

Windows:

1. Shutdown Bamboo
2. Remove all contents from this directory, to clean it: $BAMBOO_INSTALL\temp
3. Right click >> Properties on $BAMBOO_INSTALL\temp
4. Visit the Security / Permissions tab
5. Ensure that the user you're using to run Bamboo has Full Control over this folder and its contents
   1. If running Bamboo as the LOCALSYSTEM account, this maps to the BUILT-IN\Administrator group
6. Start Bamboo